Ask the House.
We know firsthand how frustrating it can be to search for your custom fit, lace color and texture. Ask us anything about cap sizing, timing, pricing, or which custom path makes sense for you. If our digital assistant needs backup, a dedicated Parfait specialist steps in to guide you.
IllustratedWrite any time. The House answers now; a person answers when the desk is open.
Start here, or ask your own.
Choose a common question for a quick answer on fit and styling, or type your own.
Ask the House
Clear guidance, with real support always on standby.
Instant expertise.
Get immediate answers about cap sizing, custom coloring and shipping timelines. If the assistant doesn't have the exact answer, it tells you directly and offers to connect you with a specialist.
Focused on the hair.
We can guide you to a secure, comfortable cap and the right fit, and we leave medical advice to the doctors. For a specific hair loss condition, please consult your dermatologist or trichologist.
Human connection.
You can bypass the assistant at any point. Just ask to speak with a person, and a Parfait specialist follows up by email during studio hours, Monday to Friday, 10am–4pm PT, so you never lose your place.
Connect with the Studio.
Book a Consultation.
Thirty complimentary minutes on video to discuss fit, custom color matching, and exactly what your piece will cost.
support@myparfait.com
Connect directly with the same specialists who run the desk. Write to us anytime, and we will reply as soon as the studio opens.
The Studio, Palm Springs.
750 N Palm Canyon Dr, Palm Springs CA 92262. The Studio is open: 15% off your first service.