Contact · Tailored support

Questions? Ask a specialist.

Questions about lace, color or fit go to a specialist: by live chat, email, a free consultation, or in person at our Palm Springs studio. Monday to Friday, 10am–4pm Pacific, live chat answers in 5 minutes or less. Ask the House is open at every hour.

Same-day responseworking days
30-minute consultationalways free
Palm Springs studio750 N Palm Canyon Dr
Delphine at a café table in the morning light, in a long honey-brown wig.
01 · The desk

Is anyone there right now?

Ask the House is always open: ask anything, any hour, and it answers right away. Live chat with a person runs Monday to Friday, 10am–4pm Pacific, with a first reply in 5 minutes or less. Messages sent outside those hours are answered the next working day.

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02 · Every channel

Three ways to reach us.

Each one reaches the same desk. If it is about an order, put the order number in the subject line and it gets to the right person first time.

Email

support@myparfait.com

Every customer-support question, every order, every return.

Write to us
Book a consultation

Free, thirty minutes

On video, with a stylist: fit, color matching, and what a wig will actually cost. The invite comes to your inbox.

Book now
The studio
Parfait Tailored Hair
750 N Palm Canyon Dr
Palm Springs, CA 92262

Studio services happen here, and this is where a wig is sent if you are posting one to us.

Open in Maps

Press and partnerships: support@myparfait.com, with Press in the subject line.

03 · Send a message

Or write it down.

Four fields. A person reads this inbox Monday to Friday and replies by email the same working day. Send it whenever suits you.

Rather write to support@myparfait.com yourself? Go ahead. Either way reaches the same desk.

Email usBook a consultation